To configure it, you need an Operator Code / Brand Prefix, Username, and Password, which are provided by your service provider.
After opening the app, go to settings, enter your Operator Code or Softswitch IP / Domain, and then log in using your credentials (username/password). For more details, you can watch the video guide available on our website.
MOSIP VoIP is a specialized communication and softphone solution tailored for high-quality voice-over-IP connectivity, wholesale termination, and call center deployments.
You can easily download the compatible Android application (such as the iTel modded dialer) directly from our Download Manager section on the website.
To get started, you will need your assigned Operator Code, Server IP/Domain, Username, and Password provided through your account portal.
Yes, our VoIP infrastructure is optimized for seamless integration with major call center solutions and SIP trunking architectures.
MosipVoIP is a premium VoIP minutes provider that lets you make international calls at very low rates using the MoSIP or iTel dialer apps on your smartphone.
You purchase a minutes package, receive your credentials via WhatsApp, configure your dialer app, and start making calls immediately. The entire process takes about 15 minutes.
iTel Mobile Dialer
iTel Dialer is an advanced VoIP (Voice over IP) softphone application that allows users to make crystal-clear voice calls over an internet connection.
Private Caller Id
Yes through our Packing we offer Private Number show caller id
Orders
After payment confirmation, your VoIP minutes are typically activated within 15 minutes, 24/7 including weekends.
Minutes are valid for 30 days from activation unless otherwise specified in your package details.
Use our Track Order page. Enter your phone number or order ID to see the current status of your order.
Technical
Each account can be configured on up to 3 devices simultaneously. Contact support if you need more.
You can call over 150 countries worldwide. The exact list depends on your package. Most packages include the US, Canada, UK, Europe, Middle East, and Southeast Asia.
Yes! We use HD voice codecs and enterprise-grade VoIP infrastructure to ensure crystal-clear call quality on every call.
Payments
We currently accept payments via WhatsApp coordination. After placing your order, our team will contact you with payment instructions.
If your minutes are not activated within 24 hours of payment, we offer a full refund. Contact our WhatsApp support for assistance.
Mosip
A “Call Failed” message can be caused by an unstable internet connection, incorrect destination number, account or routing issues, unavailable calling resources, or temporary service problems. First, check your internet connection and number format, then verify that your MoSIP account is active and has sufficient calling resources. If the problem continues, contact your VoIP provider so they can check the account and call routing.
If your MoSIP Mobile Dialer is not receiving incoming calls, first check your internet connection and make sure the dialer is properly connected to the VoIP service. Also verify that the app is allowed to run in the background and that battery-saving or mobile-data restrictions are not blocking it. If the issue continues, your account or incoming-call configuration may need to be checked by your VoIP provider.
MoSIP Mobile Dialer
Unexpected call disconnections can be caused by an unstable internet connection, weak Wi-Fi or mobile-data signal, network restrictions, or temporary VoIP service issues. Check your internet stability first and try switching between Wi-Fi and mobile data. Also make sure your phone is not restricting the MoSIP Mobile Dialer in the background. If calls continue to disconnect, contact your VoIP provider to check the account and call routing.
Yes, MoSIP Mobile Dialer can be used for business VoIP calling when it is properly configured with a suitable VoIP service. Businesses can use mobile dialers to make internet-based calls from smartphones, which can be useful for remote teams, sales staff, customer support, and employees who need to make calls while working away from the office.
Yes, a MoSIP Mobile Dialer can be used for international VoIP calling when the account and service support international destinations. Calls are made through an internet connection, and the available destinations, rates, and calling options depend on the VoIP service and account configuration.
Setup & Apps
A mobile SIP dialer is an app that places and receives calls over the internet using the account details from a VoIP provider. Read the full explanation in What is a mobile SIP dialer?.
Normally a username, a password and a server or domain, and in some setups a Brand PIN or operator code. Use exactly the details supplied with your account. See SIP account settings explained.
A Brand PIN is a provider-issued code that some dialers, including MoSIP, use to connect the app to the right service. Only use the one issued with your account. More in the MoSIP Brand PIN guide.
They serve a similar purpose in some setups, but the name depends on the app and provider. Enter whichever your dialer asks for, using the value your provider issued. See the VoIP glossary.
No. The MOSIP digital identity platform used by governments is unrelated to the MoSIP VoIP dialer. Read What is the MoSIP or iTel dialer?.
No. The iTel VoIP dialer is a separate app for internet calling. The built-in phone app on an itel smartphone is a different thing.
It depends on your phone, your package and how your account is set up. Compare them in MoSIP vs iTel dialer or ask us on WhatsApp.
It can be, if the file comes from the official website or from a link sent by your provider. Avoid files from random groups or sites. See How to install an Android APK dialer safely.
Most dialers show a status such as registered, connected or online. If it does not, follow the registration checklist.
Troubleshooting
The usual causes are a typing mistake in the credentials, a wrong Brand PIN, a server field that was changed, no internet or a restricted network. Work through the 10-step registration checklist.
A 401 normally means the server did not accept the credentials. A 403 means the request was understood but not allowed, for example because of account status or a wrong code. See SIP error codes explained.
A 408 means no response arrived in time, often a network problem. A 503 means the server or route is temporarily unavailable. Retry after a few minutes and contact support if it continues. See SIP error codes explained.
Check microphone permission, the mute button and Bluetooth devices, then try another network and turn off any VPN. See One-way audio on VoIP calls.
Choppy audio is usually caused by jitter or packet loss on the connection. Try another network, move closer to the router and close heavy downloads. See VoIP call quality.
Some delay is normal on long international routes. A lot of delay can come from a congested network or a VPN. See VoIP call quality.
Battery optimisation or background restrictions often put the dialer to sleep. Allow background activity and exempt the app from battery optimisation. See VoIP app not ringing on Android.
Registered means sign-in worked. A failed call can still be caused by the number format, balance, destination support or network quality. See the call failed guide.
The receiving network or a call-filtering app decides what appears, and some routes do not pass caller ID. See Custom caller ID not showing.
Your order ID, dialer name, phone model, the exact error, the time, the number you called, the network you used and a screenshot. Never send your password. See the support checklist.
Calling & Numbers
Use a plus sign, the country code and the national number without the leading zero, for example +92 300 1234567 for a Pakistan mobile. See How to dial international numbers.
The plus sign is the standard international prefix and many dialers accept it. If a call fails, ask support which prefix your account expects.
VoIP calling services generally allow both, but availability depends on the destination and your package. Confirm the countries and number types you need before ordering.
No. You call a normal phone number and the other person answers on their regular phone.
Choose a package, place the order, confirm with our team on WhatsApp and then set up your dialer. See How to buy MoSIP minutes.
Yes, many small businesses use a mobile dialer for calls, but you should check device and usage rules for your account. See VoIP mobile dialer for small business.
VoIP uses the internet and an app, calling cards use access numbers and PINs, and roaming uses your mobile operator abroad. See VoIP vs calling cards vs roaming.
On the packages page. Prices and package sizes can change, so that page always shows the current ones.
Security & Privacy
Keep your credentials private, download apps only from official sources and never share one-time codes. See VoIP account security.
Do not share your password except through an official channel that you started yourself. If a message looks suspicious, check with us through the contact page.
Contact support right away through WhatsApp or the support page and avoid using the account until it has been checked.
Only present numbers you are entitled to use. Rules differ by country and change over time, so check the rules where you and the recipient are located. See Custom caller ID not showing.