Privacy Policy

1. Information We Collect

When you use MosipVoIP, we may collect the following information:

• Name, email address, and WhatsApp number when you place an order or register
• Order details and purchase history
• Usage data such as pages visited, time on site, and browser type
• IP address for security and analytics purposes
• Communication history through our support ticket system

2. How We Use Your Information

We use your personal information to:

• Process your VoIP minutes orders and deliver your account credentials
• Communicate with you about your orders via WhatsApp and email
• Respond to support tickets and inquiries
• Send important service updates and security alerts
• Improve our website and services based on usage data
• Prevent fraud and maintain platform security

3. Data Sharing

We do not sell, rent, or trade your personal information to any third parties. We may share data with:

• Service providers who help us operate our platform (hosting, email delivery)
• Legal authorities when required by law

4. Data Security

We implement industry-standard security measures to protect your data, including SSL/TLS encryption for all connections, secure password hashing, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Cookies

We use essential cookies to maintain your session and provide core website functionality. We also use analytics cookies to understand how visitors use our site. You can control cookie settings through your browser.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us via WhatsApp or email at technicalahmad498@gmail.com.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Order records are typically retained for 3 years.

8. Contact Us

For privacy-related questions or to exercise your rights:

• Email: technicalahmad498@gmail.com
• WhatsApp: +923196228098